Benefits:

Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development

Role: Business Office Manager

At Floor Coverings International, we believe that an inviting and positive office environment is crucial to the growth and success of our local franchise. As a Business Office Manager, you will play a key role in facilitating the expansion of our business.

A new location of Floor Coverings International is currently being established, and we are looking for key team members to grow our business. This location will be based in Leesburg, Virginia but will serve customers located in Loudoun County, Clarke County, Centreville, Chantilly, and Gainesville. Natalie looks forward to growing her business as well as those who work with her. She will cultivate a fun, friendly envirnonment that will include luncheons, continuous training events, and growth patterns.

We are looking for an exceptional individual to be the first point of contact for our valued customers. If you possess a friendly attitude, the ability to manage crews, excellent multitasking skills, and a keen attention to detail, then we are the perfect company for you!

Business Office Manager Benefits And Perks:

Bonus potential
Paid Vacation
Paid Holidays
Cell Phone allowance
Family owned and operated~ fostering a friendly environment
Paid training provided
Full-time, M-F (flexible hours)
This is an in-person office role that includes going in "the field"
Reimbursed gas mileage
Company provided computer
Annual Convention to Mexico

Business Manager Qualifications:

Customer Experience/Production Management background
Strong communication skills (over the phone and in-person)
Organized, detail-oriented, and able to multi-task
Able to work independently without supervision and problem solve
Ability to manage crews, calendars, and salespeople
Flooring or construction knowledge preferred

Business Manager Key Responsibilities:

Maintain relationships with customers
Oversee daily office operations
Schedule all leads to appointments for sales team
Meet with sales staff weekly to discuss recent sales and production
Order all product needed for jobs accurately and follow up on delivery
Schedule the job to meet the schedule of customer and installers
Communicate with installers and customer on start dates and times
Meet in customers' homes for job kick off, final walkthrough, and as needed
Update the customer ongoing on details of installation
Discuss and obtain written permission for any changes in contracted work
Update InspireNet and Asana daily with status of job and upcoming schedule via the Production Dashboard

Compensation:
$50,000-$60,000 plus bonus opportunities

About the local owner:
Natalie Craigmile brings a personal touch to the business. A proud graduate of the University of Virginia, Natalie is a Northern Virginia native who grew up in Loudoun County. She holds a deep-seated pride in her community and is committed to its well-being.

Natalie is not just a business owner; she's a devoted wife and mother of two young boys. Her family values and sense of community drive her dedication to providing exceptional service to her customers. Natalie is seeking someone who shares her passion for customer care and is excited to help grow a business from the ground up.

Natalie's commitment to her team's well-being is evident in her plans to organize regular luncheons, provide ongoing training opportunities, and foster an environment where personal and professional growth are nurtured and celebrated. With Natalie's leadership guiding the way, the future holds not only the promise of business success but also the prospect of personal fulfillment and professional advancement for all who join her team.

If you have a strong desire to manage both people and operations, and if you are looking for an opportunity to work for a company renowned for its commitment to customer service and integrity, apply today.

Join her in making a positive impact on the local community and fostering lasting relationships with customers.

Compensation: $50,000.00 - $60,000.00 per year

Floor Coverings International is the #1 mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400,000+ customers give us an average 4.8 star rating. That's a big reason why we're growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun – we are the company for you!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate.

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