- Company car
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Responsibilities:
- Be the primary sales person for the company with exceptional close rate and high margin for both in-home and B2B2C sale
- Become an expert in understating all of the company’s products and services
- Collaborate with the customer and help them find a great solution for their needs
- Grow the business through “self-sourced” leads and create a book of business for the company to supplement leads acquired by other methods
- Maintain customer relationships and develop key referral sources to generate ongoing business
- Be available to work show room hours to serve our customer, if needed
- Use all steps of our “Inspired” sale process (training provided)
- Make decisions and act in accordance with FCI’s core values and mission
- Ensure the highest (NPS) and rating for the company in flooring in the communities served
- Ensure customer’s expectations are exceeded (including for lost sale)
- Assist in developing, managing, and implementing local marketing initiatives
- Support and participate in home shows and events (some evenings and weekends may be required)
- Work with external bookkeeping and accounting vendors for timely and accurate capture of income and expenses (training provided)
- Track, prepare, and manage timely payment of business-related expenses to vendors, suppliers and partners
- Generate reports for financial management
- Capture detailed pictures and videos at the time of customer visit for production
- Make sure that product orders are accurate and follow up on delivery
- Coordinate schedules between customers and installers for efficient job scheduling
- Communicate start dates and times with installers and customers
- Keep customers informed about ongoing installation details and job progress
- Obtain written permission for any changes in contracted work
- Confirm scope of work and compensation with installers prior to the start of each job
- Update FCI systems with job status and upcoming schedules (training provided)
- Collaborate with the Owner weekly to discuss recent sales, review customer expectations, and manage product orders
- Generate reports for operations management
- Attend weekly meetings with the Owner at scheduled times
- Work towards weekly and monthly goal achievement
- Be open to attending training seminars at the owner’s discretion
- Make decisions and act in alignment with Floor Coverings International's core values and mission.
- Follow our Sales System using our tablet, laptop, and software (non-negotiable)
- Full-time Position with high income potential
- Paid Vacation and Holidays
- Extensive training programs and support (will require out of town travel)
- Opportunity to grow with the business
- Family Owned and Operated - Friendly Environment
- Expert level understanding of flooring and flooring sales for hardwood, LVP, carpet, tile and vinyl including required materials and installation techniques
- Track record of selling $600K or more of flooring per year for at least 2 of the past 4 years
- Experience with in-home sales highly desired
- Understanding of home design and décor trends a plus
- Comfortable with tracking and managing performance metrics and ability to make smart, on-the-spot decisions
- Strong communication skills, particularly over the phone
- Capable of working independently without constant supervision
- Proficient using enterprise systems and computers/tablets for the job (training provided)
- Proficiency in managing crews and calendars
- Desire to learn and grow professionally
- Desire to assist with the growth of a new location
Apply today and be a part of our success story!
Floor Coverings International is the #1 mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400,000+ customers give us an average 4.8 star rating. That's a big reason why we're growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun – we are the company for you!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate.
(if you already have a resume on Indeed)
Or apply here.
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