Benefits:

Bonus based on performance
Competitive salary
Employee discounts
Opportunity for advancement
Paid time off
Training & development

Job Description: Production Manager
Company: Floor Coverings International
Location: Office located in Osseo- serving the surrounding area

At Floor Coverings International, we take pride in providing an unparalleled, high-touch in-home service for flooring and design. We are seeking an experienced Production Manager who thrives in a dynamic environment and excels at managing both people and production processes. As the Production Manager, you will play a pivotal role in ensuring the seamless execution of flooring installation projects while upholding our commitment to exceptional customer service.

Key Responsibilities:

Project Management: Coordinate and schedule installation crews effectively to meet project timelines and budget constraints. Monitor project progress, address any issues promptly, and uphold quality standards.
Customer Relations: Act as the primary liaison for customers, ensuring their needs are understood and met throughout the project lifecycle. Maintain proactive communication to manage expectations and ensure satisfaction.
Team Collaboration: Work closely with sales and office staff to schedule appointments, clarify project requirements, and provide timely updates. Conduct regular meetings to review project statuses and coordinate efforts between sales and production teams.
Logistics and Procurement: Accurately forecast and order necessary materials and products. Coordinate deliveries and manage inventory levels to support ongoing projects efficiently.
Quality Assurance: Ensure all work meets company standards and customer expectations, striving for high customer satisfaction ratings.
Reporting and Documentation: Maintain accurate and up-to-date records of project statuses, schedules, and customer interactions in internal systems. Provide regular reports on project performance and team productivity.
Job Costing: Reconcile actual project expenses against estimated expenses to determine and implement efficiency for future projects

Qualifications:

Previous experience within flooring installation and production.
Strong communication skills, both verbal and written, with the ability to effectively engage with customers, sales teams, and installation crews.
Highly organized and detail-oriented, capable of multitasking and prioritizing tasks independently.
Must be a self-starter and capable of managing themselves without oversight
Proven leadership ability to motivate teams, foster a collaborative work environment, and ensure adherence to project timelines and quality standards.
Computer/tech literate: Ability to adopt and effectively implement new technology for use in maximizing productivity and efficiency

Benefits and Perks:

Full-time position, Monday to Friday schedule.
Competitive salary range: $50,000 to $70,000 annually, plus bonus opportunities based on performance.
Paid time off (PTO)
Reimbursed gas mileage.
Family-owned and operated environment fostering a friendly workplace culture.
Comprehensive paid training and ongoing professional development opportunities.
Company-provided computer and necessary tools for the job role.

About the Local Owner:
Casey, the local owner, is a dedicated entrepreneur and community leader committed to innovation and positive impact. With a proven track record of successful business ventures, Casey brings valuable expertise to Floor Coverings International. Under Casey's leadership, he will prioritize integrity, customer service excellence, and continuous employee development, offering a supportive environment for professional growth and advancement. If you are passionate about managing production operations, delivering exceptional customer experiences, and contributing to a collaborative team environment, we invite you to apply. Join us in making a difference in our community and delivering outstanding service to our valued customers. Join Casey in making a positive impact on the local community and fostering lasting relationships with customers

Floor Coverings International is the #1 mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400,000+ customers give us an average 4.8 star rating. That's a big reason why we're growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun – we are the company for you!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate.

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