Responsive recruiter

Benefits:

Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development

Role: Production Manager
Location: The greater Melbourne and Palm Bay, FL area

Company Overview: Floor Coverings International is a locally owned and operated franchise dedicated to delivering exceptional flooring solutions while creating a welcoming and customer-focused environment. Our commitment to outstanding service and quality drives our goal to make a lasting, positive impact on customers and the local community.

Position: Production Manager As the Production Manager at Floor Coverings International, you will be instrumental in leading our operations and supporting our business growth. Serving as the primary point of contact for our valued customers, you’ll ensure their satisfaction from start to finish. This role demands strong leadership, outstanding multitasking abilities, and meticulous attention to detail to uphold our standards of excellence.

Production Manager Benefits And Perks:

Competitive Salary: $55,000-$60,000 - Reflective of experience and industry standards.
Bonus Opportunities: Designed to support and accelerate your growth.
Paid Vacation and Holidays: Comprehensive time-off benefits.
Company-Provided Computer: Technology to support productivity.
Locally Owned: Friendly, supportive, and team-oriented workplace.
Paid Training and Ongoing Development: Invested in your growth.
Full-Time Schedule: Monday through Friday (some weekends when necessary).

Production Manager: Qualifications
This role is perfect for a motivated individual ready to bring their expertise and leadership to a growing team!

Industry Expertise: Demonstrated experience in flooring production management.
Excellent Communicator: Skilled in both phone and in-person interactions to ensure seamless coordination.
Strong Industry Network: Established connections with reliable installers and suppliers.
Production Management Skills: Proficient in planning, scheduling, and optimizing workflows for efficient production.
Tech-Savvy: Comfortable using various computer systems and industry-related software (ex. Salesforce, Excel, Outlook, etc).
Proactive Planner: Anticipates challenges and adapts strategies to ensure project success.
Bilingual Advantage: English/Spanish proficiency is a plus.
Growth-Oriented Mindset: Excited to contribute to a fast-paced, high-growth, start-up environment.
Organizational Excellence: Highly organized, with a strong ability to multitask and manage details effectively.
Confident Decision-Maker: Capable of making independent decisions when necessary.
Forklift/Walk Behind Operation (Preferred): Experience with forklift/ walk behind operation is a plus; training is available if needed.
Transportation: Will offer mileage for use of own track/van until business purchases one.
Compliance: Willingness to undergo and pass a background check.

Production Manager: Key Responsibilities

Customer Relationship Management: Build and nurture lasting relationships to enhance customer satisfaction and retention.
Communication: Provide customers and installers with clear updates on project start dates and timelines.
Team Collaboration: Hold weekly meetings with sales staff to discuss new sales and ongoing projects.
Installer Recruitment and Vetting: Proactively seek out and evaluate installer talent.
Installer and Vendor Management: Oversee installer and vendor relationships, ensuring consistent quality and dependable partnerships.
Conflict Management and Negotiation: Resolve conflicts and negotiate effectively with customers and crews to maintain productive relationships.
Daily Production Coordination: Communicate daily with installers to provide updates on project timelines and address any immediate needs.
Problem Solving and Resolution in Construction: Address and resolve challenges during construction to keep projects on track.
Warehouse and Inventory Management: Organize and oversee product storage, ensuring efficient and orderly warehouse operations.
On-Site Quality Control: Conduct regular job site visits to verify that work meets company standards and customer expectations.
Inventory and Ordering: Accurately order, track, and manage job-specific products.
Product Management: Oversee product allocation and manage job costs efficiently.
Documentation: Take before-and-after photos for every project to ensure accountability and quality
Customer Satisfaction: Strive for 5-star ratings on every project by delivering exceptional service and maintaining positive customer relationships.

Compensation:
Salary range $55,000-$60,000 plus bonus opportunities

Meet the local owner:
Arthur is the newest franchise owner of Floor Coverings International located in Melbourne, Florida. Born in Canada and raised in the United States, Arthur has returned to Florida to embark on an exciting new chapter as a business owner. He is thrilled to bring FCI's renowned customer service and high-quality products to his new community, helping homeowners transform their spaces with ease and confidence.

Arthur and his wife have been happily married for 10 years and are proud parents of two children. Family-focused and community-minded, Arthur is dedicated to creating a business that feels like family. He looks forward to building a strong, supportive team that shares his passion for excellence and customer satisfaction.

If you are a motivated individual with a strong desire to manage both people and operations, and if you are excited about the opportunity to work for a company renowned for its commitment to customer service and integrity, apply today to join our team and make a positive impact on the local community.

Compensation: $55,000.00 - $60,000.00 per year

Floor Coverings International is the #1 mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400,000+ customers give us an average 4.8 star rating. That's a big reason why we're growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun – we are the company for you!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate.

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