Responsive recruiter

Benefits:

Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development

Production Manager

Location: Fort Wayne, IN

Company Overview
Floor Coverings International is a locally owned and operated franchise committed to providing high-quality flooring solutions with a personal touch. Our dedication to exceptional service and craftsmanship ensures a seamless experience for our customers while positively impacting the local community. We pride ourselves on fostering a welcoming, team-oriented environment where employees can grow and thrive.

Position Overview

As the Production Manager, you will play a key role in overseeing operations, ensuring smooth project execution, and maintaining strong customer relationships. You will be the primary point of contact for customers, installers, and vendors, ensuring each project meets our high standards. This role requires strong leadership, problem-solving skills, and the ability to manage multiple projects efficiently.

Compensation, Benefits, and Perks

Competitive Salary: $50,000–$60,000 (based on experience)
Bonus Opportunities: Performance-based incentives to support and accelerate your growth
Paid Vacation & Holidays: PTO package, including national holidays, to maintain a healthy work-life balance
Company-Provided Equipment: Computer and necessary technology to enhance productivity
Locally Owned & Operated: Work in a supportive, team-oriented environment
Paid Training & Ongoing Development: Continuous learning opportunities to invest in your growth
Full-Time Schedule: Monday–Friday, with occasional weekends as needed
Mileage Reimbursement: Compensation for using your personal vehicle for work-related travel

Qualifications

This role is ideal for a proactive, detail-oriented leader ready to contribute to a growing business!

Industry Expertise: Experience in flooring, construction, or production management
Strong Communicator: Ability to provide clear updates and maintain positive relationships with customers, installers, and vendors
Project Management Skills: Proven ability to schedule, plan, and optimize workflows for efficiency
Tech-Savvy: Proficiency in industry software (e.g., Salesforce, Excel, Outlook)
Installer & Vendor Network: Established connections with reliable installers and suppliers preferred
Problem Solver: Ability to anticipate challenges and proactively develop solutions
Bilingual Advantage: English/Spanish fluency is a plus
Highly Organized: Strong multitasking abilities and attention to detail
Independent Decision-Maker: Confidently make informed decisions when necessary
Forklift/Walk-Behind Experience (Preferred): Training available if needed
Valid Driver’s License & Reliable Transportation (Mileage reimbursement available)
Background Check Required

Key Responsibilities

Customer Relationship Management: Build and maintain lasting relationships to enhance customer satisfaction
Project Scheduling & Coordination: Manage timelines, communicate updates, and ensure efficient execution
Team Collaboration: Lead weekly meetings with the sales team to review project status and new sales
Installer & Vendor Management: Recruit, vet, and oversee installer partnerships to maintain quality standards
Conflict Resolution: Effectively manage disputes and maintain strong working relationships
Daily Production Oversight: Provide installers with real-time project updates and support
Warehouse & Inventory Management: Maintain product storage and ensure efficient material handling
On-Site Quality Control: Conduct site visits to verify work meets company and customer expectations
Product & Cost Management: Oversee job costs, material orders, and allocation
Project Documentation: Capture before-and-after photos for accountability and quality assurance
Customer Satisfaction: Strive for 5-star reviews by delivering exceptional service

Meet the Owners: Joel & Jessica
Joel and Jessica are the proud owners of Floor Coverings International in Fort Wayne, IN. With extensive experience in business ownership and growth, they are passionate about building a strong, customer-focused team.

Married for 25 years, they have four children, one granddaughter, and two beloved dogs—Odin, a Giant Schnauzer, and Harvey, a Sheepadoodle. Their family enjoys shopping, watching movies, collecting comic books and baseball cards, and attending sports events and plays.

Soccer has played a major role in their lives, with all four kids involved in the sport and Joel coaching at the high school level. Their passion for family, sports, and business drives their commitment to excellence, and they are excited to welcome new team members who share their values.

Apply Today!

If you are a motivated leader with a passion for operations, customer service, and team management, we want to hear from you! Join our team and help us deliver top-tier flooring solutions while making a lasting impact in the Fort Wayne community.

Compensation: $50,000.00 - $60,000.00 per year

Floor Coverings International is the #1 mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400,000+ customers give us an average 4.8 star rating. That's a big reason why we're growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun – we are the company for you!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate.

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