Design Associate / Sales (Flooring Specialist)
Full Time • Fall River
Benefits:
- Bonus based on performance
- Company car
- Competitive salary
- Free uniforms
- Opportunity for advancement
Design Associate/Sales (Flooring Specialist)
Full-Time Position, Fall River, Massachusetts
About Us:
Floor Coverings International (FCI) is the #1 mobile flooring franchise in North America, providing a unique in-home flooring experience to our customers. With over 400,000 satisfied clients, we continue to grow rapidly, outpacing competitors by six times. This growth has created an immediate need to expand our team of passionate, service-oriented professionals. As a Sales/Design Associate, you'll play a key role in the continued success and expansion of our company, with the opportunity for career growth.
Key Responsibilities & Tasks:
· Meet with clients in their homes to discuss their flooring needs and provide expert recommendations.
· Present flooring products in our Mobile Showroom, demonstrating samples using company-provided devices and software.
· Write and submit flooring proposals using FCI’s proprietary estimating software, aiming to close a minimum of ten proposals per week.
· Act as the primary point of contact for customers, ensuring clear communication and smooth project coordination with the Office Manager/Project Manager.
· Coordinate installation schedules and assist with product ordering as needed.
· Conduct post-installation follow-up, including final walk-throughs, payment collection and customer satisfaction checks.
· Perform periodic job site inspections and solicit online reviews after project completion.
· Engage in ongoing training and educational opportunities to enhance skills and knowledge.
· Maintain a clean, organized and presentable mobile flooring showroom and office/warehouse, ensuring proper inventory and care of company samples at all times.
· Use company-provided tools for professional use, including in-home mobile tablet for estimating; laptop computer with Microsoft Office Suite; Disto electronic measuring device and tape measure; uniform (logo) shirts and name tag to be worn at all sales calls.
· Work hours may include daytime, evening and weekend shifts.
· Attend weekly goal setting and review (GSR) sessions and regularly scheduled team meetings to review organizational goals and individual tasks.
· Provide fast responses to customer requests, consistently improving customer service, satisfaction and perception.
· Demonstrate strong teamwork and communication skills to collaborate effectively with team members.
· Event & show participation: represent the company at local events and shows when required.
Compensation & Benefits:
· Competitive salary plus commission, with the potential to earn $75K - $100K+ annually.
· Company-provided computer, tablet and mobile showroom.
· Flexible schedule, with some evening and weekend work required.
· Paid training, annual company convention in Mexico and opportunities for advancement.
· Regular team meetings and goal-setting sessions to ensure continued development.
· Free uniforms.
Qualifications:
· Self-motivated, independent worker with excellent communication skills.
· Strong desire to contribute to the success of a growing company and maintain a positive, energetic attitude.
· Basic business knowledge and solid customer service experience.
· Ability to manage a busy work schedule efficiently.
· Highly organized with a passion for customer service.
· No flooring experience required, but a strong desire to learn and grow is essential.
· High school diploma required; college degree preferred.
· Valid driver’s license and clean driving record.
· Must be able to pass a company background check.
· Must be comfortable with working in a team atmosphere and communicating effectively with customers and colleagues.
Physical & Working Conditions:
· Sitting 60% of the time (office, client homes and driving to appointments).
· Standing/walking 40% of the time.
· Lifting up to 40 pounds to carry sample kits into client homes.
· Frequent interaction with clients and team members, requiring strong customer service skills.
Core Values & Performance Standards:
· Integrity, attitude and quality: We value a positive attitude, honesty and attention to detail.
· Deliver what you promise and respect individuals, maintaining a high level of professionalism in all tasks.
· Pride in your work and an ongoing commitment to quality and continuous improvement.
· Engage with your community and help make the work fun for everyone involved.
Compensation: $75,000.00 - $100,000.00 per year
Floor Coverings International is the #1 mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400,000+ customers give us an average 4.8 star rating. That's a big reason why we're growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun – we are the company for you!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate.
(if you already have a resume on Indeed)
Or apply here.
No experience required
Annual convention in Mexico
Paid training and company car for appointments
Extensive training programs and support
Opportunity for growth and advancement