Responsive recruiter

Benefits:

Bonus based on performance
Competitive salary
Paid time off
Training & development

Role: Production and Flooring Installation Manager
Office Location: Cranston, RI

Company Overview: Floor Coverings International is a locally owned and operated franchise delivering exceptional flooring solutions with a customer-first focus. We’re committed to outstanding service, quality craftsmanship, and making a positive impact in our community.

Position: Production and Flooring Manager: As the Production and Flooring Installation Manager, you’ll lead daily operations, manage installer relationships, and ensure customers are delighted from start to finish. This role requires strong leadership, multitasking, attention to detail, and industry knowledge. Bonus opportunities are available based on performance.

Benefits And Perks:

Competitive Salary: $55,000-$70,000 - based on experience.
Bonus Opportunities
Paid Vacation and Holidays
Company-Provided Computer
Paid Training and Ongoing Development
Full-Time Schedule: (M-F, some weekends if needed)

Qualifications
This role is perfect for a motivated individual ready to bring their installation expertise and leadership to a growing team!

Experience in flooring installation & production management
Strong communication skills (phone & in-person)
Established industry contacts preferred
Proficient in scheduling, planning, and workflow optimization
Tech-savvy (Salesforce, Excel, Outlook, etc.)
Problem-solver with proactive planning skills
Bilingual (English/Spanish) a plus
Highly organized and detail-oriented
Confident decision-making abilities
Valid driver’s license and insurance

Key Responsibilities

Customer Relationship Management: Build and nurture lasting relationships to enhance customer satisfaction and retention.
Sales Support: Provide assistance to the sales team, including possible ride-a-longs for complex quotes.
Communication: Provide customers and installers with clear updates on project start dates and timelines.
Team Collaboration: Hold weekly meetings with sales staff to discuss new sales and ongoing projects.
Installer Recruitment and Vetting: Proactively seek out and evaluate installer talent.
Installer and Vendor Management: Oversee installer and vendor relationships, ensuring consistent quality and dependable partnerships.
Conflict Management and Negotiation: Resolve conflicts and negotiate effectively with customers and crews to maintain productive relationships.
Daily Production Coordination: Communicate daily with installers to provide updates on project timelines and address any immediate needs.
Problem Solving and Resolution in Construction: Address and resolve challenges during construction to keep projects on track.
Warehouse and Inventory Management: Organize and oversee product storage, ensuring efficient and orderly warehouse operations.
On-Site Quality Control: Conduct regular job site visits to verify that work meets company standards and customer expectations.
Product Management: Oversee product allocation and manage job costs efficiently.
Documentation: Take before-and-after photos for every project to ensure accountability and quality
Customer Satisfaction: Strive for 5-star ratings on every project by delivering exceptional service and maintaining positive customer relationships.

Compensation:
Salary range $55,000-$70,000 plus bonus opportunities

Meet Tim – Proud Owner of Floor Coverings International of Coastal Rhode Island

Tim proudly owns and operates his business in Rhode Island, where he brings his passion for service and community to life every day. Tim is the proud owner of the Cranston territory, where he is excited to bring his passion for service and community to life. He is married and the proud father of two children. When he’s not working or spending time with his family, you’ll often find him mountain biking, trail running, or competing in obstacle course races. A dedicated Penn State fan, Tim brings his enthusiasm and drive into everything he does.

With many years of experience managing and leading marketing efforts for a variety of companies, Tim brings a wealth of knowledge and expertise to his business. His inspiration to own his own company came from a desire to take care of his family while also providing stellar service to his neighbors.

Tim’s commitment and hard work have already been recognized at the highest level. His business received the Pinnacle Award at the 2025 Floor Coverings International Annual Convention, honoring excellence in Sales, Growth, Brand, Community, and Overall Contribution. This distinction is awarded to only 5% of Franchise Owners, a true testament to the impact Tim is making in the community.

Ready to Apply?
If you’re motivated, skilled in managing people and production, and excited to join a company known for integrity and customer care, apply today!

Compensation: $55,000.00 - $70,000.00 per year

Floor Coverings International is the #1 mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400,000+ customers give us an average 4.8 star rating. That's a big reason why we're growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun – we are the company for you!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate.

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