All Jobs
All Jobs
Office Manager Montgomery

Office Manager

Full Time • Montgomery
Responsive recruiter
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Paid time off
  • Training & development
Office Manager – Flooring & Home Improvement

Location: 5973 Troy Hwy, Montgomery, AL 36116
Employment Type: Full-Time with paid Holidays and PTO
Salary Range: $45,000–$55,000 + Bonus Opportunities

Ready to Build Something Awesome?
This isn’t your typical desk job — it’s a hands-on opportunity to help grow a local Floor Coverings International franchise from the ground up while shaping an exceptional customer experience in your community.

We’re a family-owned, fast-growing flooring and home improvement company seeking an Office Manager who is organized, energetic, and passionate about people. You’ll wear many hats — from managing operations and scheduling to engaging with customers and supporting local marketing efforts.

If you’re a creative problem-solver who thrives in a dynamic, fast-paced environment and loves helping people, this could be the career for you.

Who We Are
Floor Coverings International is the #1 mobile flooring company in North America, with over 300 locations across the U.S. and Canada. Our unique shop-at-home model allows customers to explore flooring options from the comfort of their home — earning us a 4.8-star average rating from over 400,000 happy customers.

We believe in craftsmanship, community, and culture — and we’re looking for someone who shares those values.

What You’ll Do as an Office Manager
  • Be the welcoming voice of our company — answer calls and manage communications with customers, installers, and vendors.
  • Schedule sales appointments and follow up on open proposals to keep the pipeline moving.
  • Ensure every customer has a 5-star experience through consistent follow-up, thank-you notes, and review requests.
  • Keep the office organized, professional, and inviting.
  • Maintain accurate data in Salesforce and QuickBooks, ensuring clean records from lead to close.
  • Assist with order tracking, job scheduling, and delivery coordination.
  • Support production by communicating timelines, job details, and updates with customers and installers.
Marketing & Community Engagement
  • Help manage local marketing efforts — including social media content, community events, and home shows.
  • Post engaging content on Facebook, Instagram, and LinkedIn that highlights our work and tells our story.
  • Coordinate with marketing partners to ensure strong online presence and return on ad spend.
  • Plan and support local outreach and partnership events with realtors, property managers, and contractors.
What We’re Looking For
  • 1–3 years of experience in office administration, customer service, or home improvement (flooring experience a plus).
  • Strong multitasking, organization, and follow-through skills.
  • Excellent phone and written communication skills.
  • Required: QuickBooks – essential for daily operations and financial management.
  • Bonus skills: Salesforce, Excel, and social media platforms – helpful but not required.  
  • A positive, team-oriented attitude with a willingness to learn and grow.
  • Comfortable working independently and managing multiple priorities.
  • Occasional availability for weekend or after-hours community events.
Why You’ll Love Working With Us
  • Opportunity to grow with a growing company — your ideas will help shape our future.
  • Family-owned, people-first culture that values integrity, creativity, and community.
  • Competitive pay, performance-based bonuses, and room for long-term growth.
  • Paid training and the chance to represent a national brand that truly cares about its customers.
  • No two days are the same — and that’s what makes it fun.
Meet Mitch and Kenny — Your Newest Floor Coverings International Owners

Mitch and Kenny are the newest members of the Floor Coverings International family, bringing a true father-son partnership to the area. Mitch leads the business full-time as the owner-operator, while Kenny provides invaluable behind-the-scenes support—and often jumps in for hands-on help whenever needed. Together, they make a strong team dedicated to service, quality, and community.

Mitch and his wife, Bianca, have been married for two years and are excitedly preparing to welcome their first baby in February. When Mitch isn’t working, you’ll likely find him camping or out on the golf course. Bianca is a proud high school teacher who fully supports the family’s new business adventure.

Family is at the heart of everything Mitch and Kenny do. They are committed to building a warm, supportive atmosphere within their business and look forward to growing their team with people who value connection, integrity, and community just as much as they do.

If you’re organized, proactive, and excited to manage operations while delivering a stellar customer experience, we’d love to hear from you! Apply today and help us deliver the #1 flooring experience in North America.
Compensation: $45,000.00 - $55,000.00 per year




This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate.

(if you already have a resume on Indeed)

Or apply here.

* required fields

Location
Or
Or
If no code provided, add their name instead.

Why Work for Us?

No experience required
Annual convention in Mexico
Paid training and company car for appointments
Extensive training programs and support
Opportunity for growth and advancement