Office Manager
Full Time • Snellville
Responsive recruiter
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Paid time off
- Training & development
Location: 3205 Industrial Way SW, Ste. 400, Snellville, GA 30039
Employment Type: Full-Time with paid Holidays and PTO
Salary Range: $45,000–$55,000 + Bonus Opportunities
Join Our Team as an Office Manager at Floor Coverings International!
At Floor Coverings International, we’re more than just a flooring company—we’re the #1 mobile flooring company in North America with nearly 300 locations across the U.S. and Canada. Our
innovative shop-at-home model has transformed the industry, bringing top-quality flooring directly to customers’ doors. With over 350,000 satisfied customers and an impressive 4.7-star rating, we take pride in delivering an exceptional experience.
Now, we’re looking for a dedicated and detail-oriented Office Manager to help drive the success of our local franchise! In this role, you'll be the heart of our operations, ensuring everything runs smoothly—from scheduling and marketing to financial management and customer relations.
Why You’ll Love This Role:
Employment Type: Full-Time with paid Holidays and PTO
Salary Range: $45,000–$55,000 + Bonus Opportunities
Join Our Team as an Office Manager at Floor Coverings International!
At Floor Coverings International, we’re more than just a flooring company—we’re the #1 mobile flooring company in North America with nearly 300 locations across the U.S. and Canada. Our
innovative shop-at-home model has transformed the industry, bringing top-quality flooring directly to customers’ doors. With over 350,000 satisfied customers and an impressive 4.7-star rating, we take pride in delivering an exceptional experience.
Now, we’re looking for a dedicated and detail-oriented Office Manager to help drive the success of our local franchise! In this role, you'll be the heart of our operations, ensuring everything runs smoothly—from scheduling and marketing to financial management and customer relations.
Why You’ll Love This Role:
- Full-time position (40 hours per week)
- Bonus opportunities for outstanding performance
- Company convention trips (based on owner and local structure goals)
- Cell phone allowance to support business-related use
- Paid vacation and holidays
- 401K with matching after 90 days
What You’ll Do:
Marketing & Customer Relations
Marketing & Customer Relations
- Be the friendly face and voice of our company—build strong relationships with customers and ensure they have a seamless experience.
- Efficiently schedule appointments for our Design Associates.
- Follow up on open proposals and inquiries to drive customer engagement.
- Assist in planning and executing local marketing initiatives to grow the business.
- Represent Floor Coverings International at home shows and events (some evening/weekend availability may be required).
Financials & Administration
- Maintain accurate financial records and partner with bookkeeper to keep QuickBooks updated daily (experience preferred, but training provided!).
- Generate job costing reports within 24 hours of completed installations.
- Track and manage business-related expenses to ensure financial efficiency.
Team &Office Organization
- Keep the office organized, welcoming, and running smoothly.
- Manage team calendars for DA appointments and all marketing and Owner activities.
- Collaborate with the Owner weekly to review recent sales, manage customer expectations, and align with Production Manager on project status.
- Update SalesForce daily with job progress and schedules (training provided!).
- Partner with Owner to monitor and create accountability for all team rhythms.
- Own and execute supporting operational and administrative functions that allow the Owner to prioritize business development and revenue growth.
Growth & Development
- Attend weekly strategy meetings with the Owner.
- Work toward weekly and monthly business goals.
- Be open to learning and development opportunities to grow in your role.
- Make decisions and take action aligned with our core values and mission.
Who We’re Looking For:
- Strong communicator – especially over the phone!
- Organized & detail-oriented – you thrive on keeping things running smoothly.
- Multi-tasking pro – balancing different priorities is your strength.
- Bookkeeping experience is a plus (but we’ll train the right person!).
- Self-motivated – you can work independently and take initiative.
Join us in creating beautiful spaces while enjoying a dynamic and rewarding career with Floor Coverings International.
Meet Garner
Meet Garner
Garner is one of the newest owners of the local Floor Coverings International® territory, and she is excited to build upon an already growing business. With more than 30 years of experience in corporate America, Garner brings a well-rounded background that spans recruiting, human resources, change management, and communications.
Known for her ability to “start from scratch” and her trademark “get it fixed” mentality, Garner thrives in environments where she can build, improve, and lead with purpose. She is energized by problem-solving and is passionate about bringing structure, clarity, and momentum to her new business. She looks forward to applying that same drive and leadership to deliver an exceptional experience for both customers and team members.
Garner and her husband, Philip, are co-owners of Peachy Portable Potties, and she values the opportunity to grow and manage these businesses alongside her family. Together, they have two college-aged children and share their home with two dogs.
When she’s not working, Garner is pursuing her Master of Divinity (MDiv), following her long-term passion to one day lead a ministry. Her dedication to service, leadership, and growth—both professionally and personally—shapes everything she does.
If you’re organized, proactive, and excited to manage operations while delivering a stellar customer experience, we’d love to hear from you! Apply today and be part of our success story!!!
Compensation: $45,000.00 - $55,000.00 per year
Floor Coverings International is the #1 mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400,000+ customers give us an average 4.8 star rating. That's a big reason why we're growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun – we are the company for you!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate.
(if you already have a resume on Indeed)
Or apply here.
No experience required
Annual convention in Mexico
Paid training and company car for appointments
Extensive training programs and support
Opportunity for growth and advancement