Production Manager
Full Time • Hillsborough
Responsive recruiter
Benefits:
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
Position Title: Production Manager
Location: Greater Hillsborough, NJ Area
Employment Type: Full-Time (M–F, occasional weekends as needed)
Location: Greater Hillsborough, NJ Area
Employment Type: Full-Time (M–F, occasional weekends as needed)
About Us:
At Floor Coverings International, we’re more than just a flooring company—we’re a trusted partner in helping homeowners bring their visions to life. As a locally owned and operated franchise, we are proud to deliver outstanding service with a personal touch. Our team is committed to excellence, integrity, and customer satisfaction, and we’re looking for a driven and organized Production Manager to help lead our operations and maintain our high standards.
At Floor Coverings International, we’re more than just a flooring company—we’re a trusted partner in helping homeowners bring their visions to life. As a locally owned and operated franchise, we are proud to deliver outstanding service with a personal touch. Our team is committed to excellence, integrity, and customer satisfaction, and we’re looking for a driven and organized Production Manager to help lead our operations and maintain our high standards.
Position Overview:
We’re seeking a proactive, detail-oriented, and personable Production Manager with a high sense of urgency to oversee project execution from sale to completion. This role is central to ensuring customer satisfaction, installer coordination, job site success, and operational excellence. You will be the key point of contact for our customers and internal team, taking ownership of job scheduling, communication, material ordering, and quality control.
We’re seeking a proactive, detail-oriented, and personable Production Manager with a high sense of urgency to oversee project execution from sale to completion. This role is central to ensuring customer satisfaction, installer coordination, job site success, and operational excellence. You will be the key point of contact for our customers and internal team, taking ownership of job scheduling, communication, material ordering, and quality control.
This is a dynamic role that also includes supporting marketing initiatives, participating in vendor and home shows, and assisting with warehouse management to keep operations running smoothly.
What You’ll Do:
- Serve as the primary liaison between customers, installers, and the sales team throughout the production process.
- Schedule, coordinate, and monitor job installations to ensure timely and high-quality completion.
- Conduct job site visits to confirm progress, troubleshoot issues, and ensure customer satisfaction.
- Maintain proactive communication with customers, setting clear expectations and resolving issues quickly.
- Collaborate with sales staff in weekly meetings to align production plans with new sales.
- Meet daily with installers to confirm job details, schedules, and expectations.
- Accurately order, track, and manage all job materials, ensuring timely delivery and inventory control.
- Keep internal systems (Salesforce/Production Dashboard) updated with job statuses and notes.
- Assist with organizing and maintaining warehouse operations, including materials, tools, and job staging.
- Support local marketing efforts by participating in home shows, vendor expos, and community events.
- Help set up and represent the company at events, showcasing our brand in a professional and engaging way.
- Contribute to promotional planning and help brainstorm ideas to grow local visibility.
Who You Are:
- Experienced in flooring or a similar construction/home services industry (required).
- Proactive and resourceful, able to anticipate needs and act with urgency.
- Highly organized, with strong time management and multitasking abilities.
- Personable and professional, with a customer-first attitude.
- Driven to succeed, consistently delivering results and exceeding expectations.
- An excellent communicator, comfortable speaking with customers, installers, vendors, and internal teams.
- Tech-savvy; familiar with Salesforce and Excel or similar tools.
- Capable of working independently and making confident, effective decisions.
- Willing and able to support weekend events when needed.
- Must have reliable transportation (mileage reimbursement provided).
What We Offer:
- Competitive base salary: $60,000 – $70,000, plus performance-based bonuses.
- Paid vacation and holidays.
- Vehicle/gas allowance.
- Company laptop provided.
- Ongoing paid training and career growth opportunities.
- Supportive, family-owned team environment.
Meet Steven and Katie
Steven and Katie are a dedicated husband-and-wife team who have been married for over 15 years. Together, they are raising two teenage sons and share their home with two beloved dogs. Family is at the heart of everything they do, and their strong partnership is the foundation of their thriving business.
Steven and Katie are a dedicated husband-and-wife team who have been married for over 15 years. Together, they are raising two teenage sons and share their home with two beloved dogs. Family is at the heart of everything they do, and their strong partnership is the foundation of their thriving business.
Steven has always had an entrepreneurial spirit. His passion for building something of his own and creating opportunities for others led him to become the proud owner of Floor Coverings International in 2022. With a love for baseball, golf, relaxing at the shore, and spending time at the local pool club, Steven brings the same energy and enthusiasm to his personal life as he does to his business.
Since launching his franchise, Steven has built a reputation for delivering outstanding customer service and top-quality flooring solutions. His focus on excellence and attention to detail have made Floor Coverings International a trusted name in the community. Every project is handled with care, ensuring that customers are thrilled with the results.
Katie plays an essential behind-the-scenes role in supporting their family and business. Together, Steven and Katie are excited about the future and are actively growing their team. They are looking for talented, passionate individuals who value integrity, hard work, and exceptional customer experiences.
If you’re driven to make a difference and want to be part of a close-knit, growing business, Steven and Katie would love to welcome you to their Floor Coverings International family.
Together, we'll create beautiful spaces and build lasting relationships.
Compensation: $60,000.00 - $70,000.00 per hour
Floor Coverings International is the #1 mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400,000+ customers give us an average 4.8 star rating. That's a big reason why we're growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun – we are the company for you!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate.
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No experience required
Annual convention in Mexico
Paid training and company car for appointments
Extensive training programs and support
Opportunity for growth and advancement